Smoking Policy: Smoking is strictly forbidden in all our premises in accordance of the Bulgarian Legislation!
Taxes: VAT is included. Service charge is included.
Cancellation: If cancelled or modified taken deposit is non-refundable If cancelled or no show 60 days before arrival and later the full amount of services has to be paid.
Deposit Payment: Agreed deposit for accommodation will be charged on the day of booking and is NON- refundable.
At our guests’ disposal is a customer service – Balkan PMS office located right next the main entrance of Flora apartment complex. During the winter season the office is open everyday 8:30-17:30.